TZ Civil: From Paper Forms to Real-Time Feedback - Assignar
TZ Civil, a leader in complex underground electrical infrastructure installation and repair, transformed their operations by adopting Assignar’s digital platform, which replaced paper forms with real-time, rule-based feedback linked to assets, enabled instant issue notifications, streamlined access to updated "Dial Before You Dig" documents via mobile app, ensured on-site availability of all necessary paperwork to reduce downtime, and improved asset management for their heavy machinery through daily digital tracking.
About TZ Civil
TZ Civil is an industry leader in providing installation and repairs to all types of electrical underground infrastructure. Their strength comes from the ability to complete works to an exceptionally high standard within challenging timeframes and locations.
TZ Civil specializes in complex projects that are often deemed “impossible” by other companies. By utilizing state-of-the-art equipment and modern technology, Target Zero Group embraces challenging projects.
TZ Civil’s workforce is extremely experienced in the installation and repair of all types of underground cabling, including high voltage, low voltage, and public lighting.
From Paper Forms to Real-Time Feedback
Before using Assignar, TZ Civil relied on paper forms. Reviewing these forms required reading through each one word for word. With Assignar, rules are set for certain form responses, and forms are automatically linked to the relevant asset. Operators always have the forms at hand. When issues arise, notifications are sent instantly, allowing the maintenance team to be updated and dispatched to fix the asset promptly.
Dial Before You Dig
In Australia, “Dial Before You Dig” is the national platform for underground utilities referral service. Instead of printing every PDF and taking it to the site, TZ Civil now uploads the PDFs to the mobile app. Documents can be easily updated from the office, ensuring that field workers always have the most recent versions available.
The Right Documents On-Site, At All Times
Previously, workers sometimes had to return to the office to retrieve forgotten documents, causing downtime, especially since worksites are often not nearby. With Assignar, all paperwork is available within the mobile app, ensuring documents are always accessible and reducing downtime.
Asset Management
TZ Civil uses diggers, trucks, excavators, and hydro vacs. Operating these machines requires filling out four track sheets daily. Machine pre-starts and other forms are automatically linked to the asset, giving operators easy access. Submitted data is automatically pushed into reports, providing insights into defects and hours of operation per asset.
Easier Job Management with Assignar
The support from Assignar is described as good, with assistance available via email, live chat, or phone, and prompt responses. Managing jobs has become much easier since adopting Assignar. Everything is linked within the platform, eliminating cross-referencing and double data entry. There is no longer a need for back-and-forth between the site and the office, as everything is in one place and accessible to everyone. The team has adapted well to the app and is very satisfied with it.