Infraworks: Timesheets, Compliance, & Insights - Assignar

Infraworks Rail Services

Infraworks is a specialist service provider to the rail industry. They are the primary supplier of rail services for many current and upcoming rail infrastructure upgrades and maintenance programs in the Sydney area. Rail workers employed in the demanding environment of the modern rail corridor must be well-trained in all aspects of their job. At Infraworks, they leave nothing to chance.

Automated Timesheets = More Business

Infraworks utilizes a wide range of features. Automated timesheets and form collection have proven to help them secure more business. In the railway industry, operating without core features like allocation and compliance is nearly impossible. Infraworks has observed competitors leaving the market due to strict regulations and compliance requirements.

Before using Assignar, Infraworks relied on Excel spreadsheets. Only one person updated the spreadsheet, making them the sole individual able to see who was scheduled for a certain job. The system was clunky. With Assignar, the allocation team can collaborate and distribute the workload, giving more people better insight into operations.

ISO Certification is Crucial

In the railway industry, being ISO certified is essential. Infraworks is compliant with ISO 9001, ISO 14001, and AS/NZS 4801 standards. They recently passed an audit with only one minor issue to improve. The auditor was very impressed with Assignar.

Assignar allows Infraworks to monitor compliance at all times. Previously, audits were a stressful process, requiring last-minute paperwork and temporary fixes. Assignar has eliminated this, enabling continuous compliance monitoring throughout the year.

99% Worker Adoption

Infraworks inducted their workers and showed them how to use Assignar. The adoption rate is 99%, with most workers appreciating the system. One worker, aged 62, mentioned he couldn't work for any other company after using Assignar, as he felt more organized and no longer needed to bring extensive paperwork to the site.

Using Insights for Injury Frequency

Infraworks uses the Insights module to quickly generate reports on injury frequencies. They capture hours worked per worker with the timesheet feature, allowing the health and safety manager to analyze data and prevent future injuries.

General reporting also enables tracking of operator hours on specific units. This helps select the most experienced operators for complex jobs and identify those needing additional training, maintaining a highly skilled workforce.

Infraworks notes that the industry is complex, and maintaining workforce skill levels is a challenge. Assignar has enabled them to operate efficiently, gain more business, and improve allocation team efficiency by 50%. They have also replaced old maintenance scheduling and competency software, resulting in significant cost savings.